What I do

I pull from a wealth of experience and expertise to bring value, energy and enthusiasm to any project.

View client list & associated case studies →.

Jonathan's creative skills and technical expertise are superb, and were invaluable in bringing our new learning platform to life. But it was his natural ability to bring people and ideas together that made a huge impact on me and our team - exactly the person you need on a large and complex project with many stakeholders. Patient, creative, customer-centred and great fun to work with. Raegan Muskett, Product Owner, Pearson Education

Strategy

  • Project planning & discovery
  • Project, Business model canvas
  • Ideation and divergent thinking
  • User research synthesis
  • Design principles creation
  • Design sprints
  • Iterative design & conceptualisation
  • New business direction and development

Leadership

  • Mentoring and team development
  • Creative & Art direction
  • Project or Product leadership
  • Workshop facilitation
  • Customer journey mapping
  • Stakeholder communications & management

Delivery

  • Divergent design exploration
  • Element collages
  • Visual & Interface design
  • Design system planning & creation
  • Pattern libraries and modular thinking
  • Design critique sessions
  • HTML/CSS prototyping
  • Interaction design
  • Usability testing

Process

  • Delivery management
  • Product management & ownership
  • Scrum & kanban methodologies
  • Design in Agile best practices
  • Designer & developer interaction


Selling design

I love talking about design as much as I love designing. Design has the incredible ability to create opportunity in business by putting the people who use your product before profit.

I work with new and potential clients to uncover what design can do for their business, and how user-centred design makes longer-lasting and better-converting products and services.


Speaking & Writing

I speak at design events and conferences internationally, where I provide pragmatic advice, share tried and tested methods and best practices, and occasionally explore new concepts such as ~how we as an industry need to better learn from our mistakes~.

I also write for various online and print publications, often on design and industry best practices, case studies and processes or design-related topics.

🗞 Read my latest articles


Speaking engagements


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Articles

Let's work together. For project inquiries, drop me a line.